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Job Details

Primary Location:

Bangalore, KA IN

Schedule:

Full-time

Job Level:

Individual Contributor

Education Level:

Bachelor's Degree (±16 years)

Job ID:

1803452

Job Description

Associate System Engineer - Infrastructure

Business Unit Overview
 

FMR India Technology Group, commonly known as FITG is the Internal IT Service Provider for FMR India Users with a mission to "Enable FMR India's Success by deploying technology solutions". The functions in FITG include End User Computing, Network Services, Hosting Services, Service Selivery, IT Risk Management, and IT Asset Management. Apart from ensuring customer delight through day-to-day operations and through Incident and Problem management, the team also delivers on large and complex projects like new technology roll outs and new office fit outs etc.

 

 

Role Description

 

The incumbent will be part of IT Assets team. He /She will be responsible for end to end IT Assets operations for Bangalore/Chennai FMR India sites which consist of all IT Hardware Responsibilities.

 

  • Inventory Management and Managing IT Store.
  • Managing IT spares and consumables.
  • Asset stocking in the tool (ServiceNow)
  • Update daily transactions in the system
  • Physical verification of IT Assets
  • Update movement of IT assets
  • Initiating Inter Unit Transfer of IT assets for all locations (coordinating with commercial team)
  • Retrieval of IT assets
  • Attending ticket queues
  • Plan co-ordinate and execute all forms of disposal (sale, donation, scrap)
  • Vendor co-ordination

 

Candidate Description

 

  • Experience in large heterogeneous IT Assets infrastructure environment, providing end to end operational support
  • Knowledge of Asset Management and best practices
  • Experience of working on atleast one Enterprise Asset Management tool.
  • Experience in working on ticket queue
  • Vendor management skills
  • ITIL v3 certifications preferred
  • Prefer system imaging knowledge.

 

 

Behavioral attributes

 

  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks and deadlines with minimum supervision
  • Strong interpersonal / customer skills

 

 

 


Education and Experience
 
  • Graduate
  • 2-3 years of relevant IT experience
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