Principal – Scrum Master

Chennai, Tamil Nadu


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Job Description:

Job Title – Principal  – Scrum Master

The Purpose of This Role

Be the Scrum Master for 1 or 2 teams for the Enterprise Technology business unit. You will be the guardian of the process and artefacts with focus on leading teams through continuous improvement. You will engage in coaching the Squads, Squad Leads, Chapter leaders, DevOps implementation, Build and Deployment strategies and other technical agility aspects for your teams. You keep the teams focused on their sprint goals while staying connected to their releases, product lines and the company’s goals. You protect your teams’ ability to self-manage while encouraging them to fail, recover, learn fast and (ultimately) deliver.

The Value You Deliver

  • Help the Scrum Team adhere to Scrum theory, practices, and rules

  • Leading and coaching the team/organization in its Scrum adoption

  • Guiding the team and organization on how to use Scrum practices and values to delight customers

  • Guiding the team on how to apply technical agility via DevOps, CI/CD management

  • Coaching Leaders to play their roles with high efficiency

  • Guiding the team on self-managing to fill in the intentional gaps left in the Agile/Scrum frameworks

  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

  • Works with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.

  • Building a trusting and psychologically safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

  • Facilitating discussion, decision making, and conflict resolution.

  • Assisting with internal and external communication, improving transparency, and radiating information.

  • Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.

  • Engaging with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

  • Providing all support to the team using a servant leadership style whenever possible, and leading by example

The Skills that are Key to this role

Technical / Behavioral

  • Experience playing the Scrum Master role for at least 4-5 years for a development team that was diligently applying Scrum principles, practices, and theory.

  • Experience in technical agility – DevOPs, CI/CD, branching and merging strategies, deployment strategy

  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs)

  • Hands-on experience in technology teams

  • Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD.

  • Knowledge and/or experience with widely successful Agile techniques, tools & approaches: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Jira, Burn-down techniques

The Skills that is good to have for this role

  • Strong feedback giving and receiving skills

  • Strong time management and planning skills required.

  • Possess excellent communications and interpersonal skills.

  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

How Your Work Impacts the Organization

Modeling behaviors to support Enterprise Technology move more towards an agile / digital way of working. Creating and sustaining a culture within squads and tribes that embodies Fidelity and agile leadership behaviors. Ensuring consistent use of agile practices and standards (governance practices, collaboration model, etc.) Building capability, and coaching to the use, of agile tools (e.g. Jira, Jira Align etc.) for leaders and associates.

The Expertise We’re Looking For

  • ~12 – 14 years of overall experience with 4-5 years as a Scrum Master. 

  • Graduate

  • First Level Scrum Master certification (CSM, PSM etc.)

Location: Chennai – Nevill

Shift timings: 11:00am – 8:00pm


Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit

Fidelity Investments is an equal opportunity employer.

Benefits Developed for You

From the little things that make every day better to those big-picture, life-changing tools. That’s exactly what you’ll get at Fidelity. We have an amazing package of benefits and programs designed to help you thrive both at and outside of work.


Affordable and accessible healthcare benefits for you and your loved ones.

  • Coverage of up to INR 300,000 for you along with your spouse/partner, with additional top-up options available
  • Insurance covers for parents/in-laws made available at subsidized costs
  • Personal accident insurance cover of six times your annual basic salary
  • Life insurance cover of eight times your annual basic salary


We invest in nurturing healthy habits and promoting overall wellness of our associates through three pillars – Physical, Emotional, and Financial wellness.


To help you through the exciting yet demanding times of parenthood, avail of time off and other benefits such as childcare allowance and access to daycare.


You will have access to free transport services to and from work, subject to residing within our pre-defined boundary limits


Finally, like the icing on the cake, we offer benefits that will help you contribute to and invest towards your retirement.

  • National Pension System (NPS) offered at Fidelity:
    • At Grade 6 and below, Fidelity will match your NPS contribution up to 5% of your basic salary
    • At Grade 7 and above, Fidelity contributes 10% of your basic salary towards NPS as part of your compensation structure
  • Avail of other statutory benefits such as EPF, VPF and Gratuity

Read more about our Benefits program.

Committed to Continuous Learning

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our associates to do the same, with an emphasis on developing skills that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options including online, in-person, and mentor driven solutions – as well as learning days and job shadow opportunities to expose you to new elements of our business to broaden your experience.

Ongoing Opportunities for Growth

  • Free access to thousands of online training resources
  • Internal clubs focused on trending topics and associate interests
  • Ability to pursue online or in-person technical certifications

Read more about our Learning & Development program.

Connected to Our Communities

At every level of our organization, you’ll find people who are committed to doing their part to make the world a better place. We host events and conduct volunteering activities, encouraging associates across the organization to get involved and make an impact on the lives of people in the communities where we live and work.

Fidelity Cares

  • Through our community relations program, we provide associates with several opportunities to actively volunteer and create an impact
  • Host numerous company-wide volunteering and awareness events.
  • Partner with a number of not-for-profit organizations to benefit our local communities

Year-Round Volunteer Opportunities

  • Partner with schools and our not-for-profit organizations on financial literacy programs, career counselling, and online tutoring for students
  • Teach employability skills to youth from low-income backgrounds, and conduct mock interviews to prepare them for corporate jobs
  • Create joyful learning experiences for primary school children through the ‘Art in Education’ program
  • Plant urban mini forests and participate in local cleanup efforts

Read more about our Fidelity Cares community relations program..

Job Description:

Job Title – Principal  – Scrum Master

The Purpose of This Role

Be the Scrum Master for 1 or 2 teams for the Enterprise Technology business unit. You will be the guardian of the process and artefacts with focus o