Network Engineer
Chennai, Tamil Nadu
Job Description:
Job Title: Network Engineer
The Purpose of This Role
This role requires hands-on experience in Enterprise & Datacenter Network Technologies for providing operation support across Bangalore & Chennai, end-to-end ITSM process (Incident, Change, Problem, Release etc), Technology life cycle management of network Infrastructure (Hardware & Software) and project implementations.
The Value You Deliver
Reporting to Team Leader (Director) and would be responsible for Network Operations & Projects for LAN, WLAN, WAN & VoIP. Manage Heterogeneous Network Infrastructure comprise of Cisco & HP Switches, Aruba Wireless & Avaya PBX for Voice. Person requires having excellent communication skills with analytical and problem-solving skills as it’s a hands-on technical role.
The Skills that are Key to this role
Technical / Behavioral
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You need to have good hands-on experience in managing heterogeneous networks and implementation of network solutions in green / brown environments. Must have moderate to in-depth knowledge of Enterprise / Datacenter Routing-Switching, Wireless Technologies (Wi-Fi 6) and Network Protocols such as BGP, OSPF, HSRP, STP, WPA2/3, SNMP and good understanding of SD-WAN, DMVPN, VXLAN etc.
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Good Exposure to Automation / Scripting (Python, Shell, Ansible, Jenkin, PowerShell etc.) & a fair knowledge of Voice Technologies (VOIP, SIP, PBX etc.) will be an added advantage.
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A team player with structured approach toward problem solving, effective management & task prioritization.
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Clear understanding of Agile Framework & ITIL processes – Change, Problem, Incident and Release management practices.
The Skills that are Good to have for this role
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You need to be Customer oriented and ability to work under pressure and tight deadlines.
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Effective communicator, team player with good documentation & presentation skills
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A positive can do – will do attitude is essential.
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Organized with good attention to detail.
How Your Work Impacts the Organization
FITG (FMR India Technology Group) is responsible for managing IT projects including technology rollouts, new office fit outs and partnering with global IT teams to meet IT requirements of Fidelity India business units. The functions in FITG include end user computing, network services, hosting services, service delivery, IT risk management, and IT asset management.
The Expertise We’re Looking For
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4 years in IT Network Technology
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Graduate in Computers or Electronics
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Technical certification: CCNA, CCNP Enterprise/Datacenter (Minimum: ENCOR / DCCOR Exam)
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Process Certification: ITIL, ISO 20K
Company Overview
Fidelity Investments is one of the world's largest providers of financial services. Headquartered in Boston, US, Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for over 70 years, Fidelity employs 70,000 associates who are focused on the long-term success of our customers. FMR (Fidelity Management & Research) India is the Global Inhouse Center of Fidelity Investments. Headquartered at Bangalore, where operations commenced in 2003, FMR India has another fully functional unit at Chennai. To know more visit: FMR India
Location: Chennai
Shift timings: 8:00am – 5:00pm or 9:30am – 6:30pm or 11:00am – 8:00pm or 1:00pm – 10:00pm. 24×7 on-call support on rotation.
Certifications:
At Fidelity, building a better financial future— for everyone— is our mission. For the last 75+ years, our privately-held company has remained committed to supporting our clients throughout their lifelong financial journeys.
Our formula is simple: we support our team, and they support our customers. That culture begins with our employees, whose personal and professional growth is key to our collective success. In keeping with that legacy, our privately-held company offers associates career stability and security, while at the same time encouraging your professional exploration and growth. At Fidelity India, we are proud to continue that legacy. With offices in Bangalore and Chennai, our Indian branch is now celebrating 20 years as a Global Capability Center. To find out more, visit India.Fidelity.com, or our global site at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer, and whenever possible we accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099 for more information
Benefits Developed for You
From the little things that make every day better to those big-picture, life-changing tools. That’s exactly what you’ll get at Fidelity. We have an amazing package of benefits and programs designed to help you thrive both at and outside of work.
Insurance
Affordable and accessible healthcare benefits for you and your loved ones.
- Coverage of up to INR 300,000 for you along with your spouse/partner, with additional top-up options available
- Insurance covers for parents/in-laws made available at subsidized costs
- Personal accident insurance cover of six times your annual basic salary
- Life insurance cover of eight times your annual basic salary
Wellness
We invest in nurturing healthy habits and promoting overall wellness of our associates through three pillars – Physical, Emotional, and Financial wellness.
Parenting
To help you through the exciting yet demanding times of parenthood, avail of time off and other benefits such as childcare allowance and access to daycare.
Transport
You will have access to free transport services to and from work, subject to residing within our pre-defined boundary limits
Retirement
Finally, like the icing on the cake, we offer benefits that will help you contribute to and invest towards your retirement.
- National Pension System (NPS) offered at Fidelity:
- At Grade 6 and below, Fidelity will match your NPS contribution up to 5% of your basic salary
- At Grade 7 and above, Fidelity contributes 10% of your basic salary towards NPS as part of your compensation structure
- Avail of other statutory benefits such as EPF, VPF and Gratuity
Read more about our Benefits program.
Committed to Continuous Learning
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our associates to do the same, with an emphasis on developing skills that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options including online, in-person, and mentor driven solutions – as well as learning days and job shadow opportunities to expose you to new elements of our business to broaden your experience.
Ongoing Opportunities for Growth
- Free access to thousands of online training resources
- Internal clubs focused on trending topics and associate interests
- Ability to pursue online or in-person technical certifications
Read more about our Learning & Development program.
Connected to Our Communities
At every level of our organization, you’ll find people who are committed to doing their part to make the world a better place. We host events and conduct volunteering activities, encouraging associates across the organization to get involved and make an impact on the lives of people in the communities where we live and work.
Fidelity Cares
- Through our community relations program, we provide associates with several opportunities to actively volunteer and create an impact
- Host numerous company-wide volunteering and awareness events.
- Partner with a number of not-for-profit organizations to benefit our local communities
Year-Round Volunteer Opportunities
- Partner with schools and our not-for-profit organizations on financial literacy programs, career counselling, and online tutoring for students
- Teach employability skills to youth from low-income backgrounds, and conduct mock interviews to prepare them for corporate jobs
- Create joyful learning experiences for primary school children through the ‘Art in Education’ program
- Plant urban mini forests and participate in local cleanup efforts
Read more about our Fidelity Cares community relations program..
