Lead – Site Reliability Engineering
Bangalore, Karnataka
Job Description:
Job Title: Lead – Site Reliability Engineering
Our Site Reliability Engineering group within Green Meadows-FCAT combines Operations Excellence with the DevOps experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability.
The Purpose of This Role
The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in critical production support maintaining FBSI systems and systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE who has helped teams scale through production insights, on-call support, operational automation, developer guidance, real-time metrics & DC-DR or vice-versa switch over.
The Value You Deliver
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Passion for technology and the financial domain with demonstrated ability to learn quickly
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Building quality solutions that align with the technology blueprint and best practices to solve business problems by driving design, development and ongoing support.
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Work with our global team and provide technical direction in building solutions.
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Actively participating in knowledge sharing sessions, code and design reviews etc.
The Skills that are Key to this role
Technical / Behavioral
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You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform
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You have extensive experiences in Change, Incident, Problem Management & on-call support
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You have extensive knowledge on observability tools (Preferable – DataDog), Grafana & Prometheus
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You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation
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You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC. Rehydration or Patching knowledge's in cloud infrastructure
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You have experience in Microservices Architecture like API Gateway or APIGEE
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You have the ability to triage, execute root cause analysis and be decisive under pressure
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You have strong communication skills with the ability to clearly and concisely put forth concepts and ideas.
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You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and collaborative manner to build and maintain effective relationships
The Skills that are Good To Have for this role
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You are able to do automation using Shell or Python
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You have exposure to CFM/IaaC like Ansible & Terraform
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You know on CI/CD tool like Jenkins
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You know Kafka/MQ administration skill-set
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You are familiar with Redis on AWS would be a plus
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You have exposure to database administration (especially on NoSQL like Mongo or Maria-DB or CrDB)
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You have exposure to document creation for knowledge & process will be an added advantage
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You have the ability to drive the install calls like Monthly, rehydration/Upgradation & DC/DR switch
How Your Work Impacts the Organization
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want— from the 23 million people investing their life savings, to the 20,000 businesses managing their employee benefits programs, to the10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.
Underneath this stable and trusted brand is one of the most interesting innovation practices you never heard of – The Fidelity Center of Applied Technology (‘FCAT”). FCAT is a centralized function whose mandate is to catalyze innovation across the firm. Our FCAT teams prototype and pilot new businesses and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry. These teams focus on exploring big industry game-changing technologies such as crypto currencies, artificial intelligence, virtual/augmented reality & cloud computing. Additionally, FCAT’s world class research team identifies trends and works with partners across the innovation ecosystem to “bring the outside in.” We collaborate with MIT, Harvard, Stanford and other academic institutions, and partner with Accelerators, Start Ups and other industry leaders to drive new ideas and innovation practices across the firm.
The Expertise We’re Looking For
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B.E. or above in Computer Science or related field
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Minimum of 6+ years in DevOps or SRE kind of role
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Knowledge of financial services and brokerage operations technology systems preferred
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AWS,CKA certifications preferred
Location : Bangalore
Shift timings: 11:00 am – 8:00 pm
Certifications:
At Fidelity, building a better financial future— for everyone— is our mission. For the last 75+ years, our privately-held company has remained committed to supporting our clients throughout their lifelong financial journeys.
Our formula is simple: we support our team, and they support our customers. That culture begins with our employees, whose personal and professional growth is key to our collective success. In keeping with that legacy, our privately-held company offers associates career stability and security, while at the same time encouraging your professional exploration and growth. At Fidelity India, we are proud to continue that legacy. With offices in Bangalore and Chennai, our Indian branch is now celebrating 20 years as a Global Capability Center. To find out more, visit India.Fidelity.com, or our global site at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer, and whenever possible we accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099 for more information
Benefits Developed for You
From the little things that make every day better to those big-picture, life-changing tools. That’s exactly what you’ll get at Fidelity. We have an amazing package of benefits and programs designed to help you thrive both at and outside of work.
Insurance
Affordable and accessible healthcare benefits for you and your loved ones.
- Coverage of up to INR 300,000 for you along with your spouse/partner, with additional top-up options available
- Insurance covers for parents/in-laws made available at subsidized costs
- Personal accident insurance cover of six times your annual basic salary
- Life insurance cover of eight times your annual basic salary
Wellness
We invest in nurturing healthy habits and promoting overall wellness of our associates through three pillars – Physical, Emotional, and Financial wellness.
Parenting
To help you through the exciting yet demanding times of parenthood, avail of time off and other benefits such as childcare allowance and access to daycare.
Transport
You will have access to free transport services to and from work, subject to residing within our pre-defined boundary limits
Retirement
Finally, like the icing on the cake, we offer benefits that will help you contribute to and invest towards your retirement.
- National Pension System (NPS) offered at Fidelity:
- At Grade 6 and below, Fidelity will match your NPS contribution up to 5% of your basic salary
- At Grade 7 and above, Fidelity contributes 10% of your basic salary towards NPS as part of your compensation structure
- Avail of other statutory benefits such as EPF, VPF and Gratuity
Read more about our Benefits program.
Committed to Continuous Learning
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our associates to do the same, with an emphasis on developing skills that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options including online, in-person, and mentor driven solutions – as well as learning days and job shadow opportunities to expose you to new elements of our business to broaden your experience.
Ongoing Opportunities for Growth
- Free access to thousands of online training resources
- Internal clubs focused on trending topics and associate interests
- Ability to pursue online or in-person technical certifications
Read more about our Learning & Development program.
Connected to Our Communities
At every level of our organization, you’ll find people who are committed to doing their part to make the world a better place. We host events and conduct volunteering activities, encouraging associates across the organization to get involved and make an impact on the lives of people in the communities where we live and work.
Fidelity Cares
- Through our community relations program, we provide associates with several opportunities to actively volunteer and create an impact
- Host numerous company-wide volunteering and awareness events.
- Partner with a number of not-for-profit organizations to benefit our local communities
Year-Round Volunteer Opportunities
- Partner with schools and our not-for-profit organizations on financial literacy programs, career counselling, and online tutoring for students
- Teach employability skills to youth from low-income backgrounds, and conduct mock interviews to prepare them for corporate jobs
- Create joyful learning experiences for primary school children through the ‘Art in Education’ program
- Plant urban mini forests and participate in local cleanup efforts
Read more about our Fidelity Cares community relations program..
