Software Engineer
Bangalore, Karnataka
Job Description:
Job Title – Software Engineering
The Purpose of This Role
We are looking for a highly motivated individual to support the Compliance System Production and Non-production environments. This position requires being detail oriented, creative, upbeat, self-motivated problem solver with the ability to analyze and apply broad range of technologies. The candidate must have good communication skills and experience interacting with geographically diversified team.
The Team
Mainly passionate about supporting the Compliance applications and CDE batch cycles and this individual will provide level 2 application and database oversight, which encompasses: business impact assessment via customer interaction, batch support, initial triaging, analysis of issue, possible remediation through data manipulation or application tools, coordination of software fixes with the development teams in Non-production through Production. This is a fast paced, highly motivated, coordinated work environment and an outstanding opportunity to work with a core Fidelity Asset Management business
The Value You Deliver
- Responsible for supervising and supporting Trading, Portfolio and Research applications and batch cycles for Compliance and CDE business
- Drive incident management and resolution, identifying root cause and coordination of fixes
- Assess the business impact of outages and ensures accurate notification on critical issues
- Identify potential process improvements, and opportunities to streamline procedures
- Point of escalation for outages, ensure timely cascade to Level 3 support as required to minimize the business impact
- Ensure process is followed for the safe execution of production data management activities
- Application deployments and validations
- Minor improvement and bug fixes
- Participate in on-call rotations
The Skills that are Key to this role
Technical/Process
- SQL & PL/SQL – Expertise in writing and debugging/Trouble shooting skills on SQL and PL-SQL code, Stored Procedures, Functions & Triggers
- Informatica or any similar ETL tool – Expertise in debugging/Trouble shooting Session/Work Flow logs, understands Mapping flows
- Hands-on experience with Autosys/Control-M is a must
- Unix/Linux – Write Shell/PERL scripting and programming experience and basic commands
- Experience in Support /developing applications in Cloud & EKS, AWS/Azure certified (good to have)
- Hands-on experience with Splunk/Sitescope/Datadog
- Ability to handle incident bridge calls and crisis situations to mitigate incident impact.
- Experience in incident management and problem management.
- Ability to understand the business criticality of various applications as they relate to complex business processes.
- Familiarity with ITIL framework and/or Agile Project Management
- Good Analytical, Reporting and Problem-Solving Skills
- Apache Tomcat & Core Java – Experience in supporting Java based applications (good to have)
- Working knowledge of basic investment terms and practices is desirable.
Behavioral
- Strong desire to improve technical and domain knowledge
- Must be flexible and have a growth mindset of learning and adaptability to change
- Standout colleague with good interpersonal skills (written/oral/listening/influencing)
How your work impacts the organization
Your support skills and performance will have a direct impact on our business partner’s ability to perform their day to day activities like Portfolio management, Trading and research functions who handle millions of our customers’ investment with Fidelity.
The Expertise we’re looking for:
- 3 to 7 years of work experience
- B.E or MCA
BU Overview
EI – PS
Production Services (EI-PS) is a centralized support services organization in the Enterprise Infrastructure group of Fidelity. This organization was formed in March 2017 when support groups from various Fidelity business units were merged together to form a centralized support organization. EI-PS supports 2000+ applications across all Fidelity business units. Services provided by the EI-PS organization include incident management, deployment management, environment management, Web (Middleware) & Database Services, Mainframe operations, Release Services & Performance Engineering services.
Location: Bangalore – Manyata/EGL
Certifications:
At Fidelity, building a better financial future— for everyone— is our mission. For the last 75+ years, our privately-held company has remained committed to supporting our clients throughout their lifelong financial journeys.
Our formula is simple: we support our team, and they support our customers. That culture begins with our employees, whose personal and professional growth is key to our collective success. In keeping with that legacy, our privately-held company offers associates career stability and security, while at the same time encouraging your professional exploration and growth. At Fidelity India, we are proud to continue that legacy. With offices in Bangalore and Chennai, our Indian branch is now celebrating 20 years as a Global Capability Center. To find out more, visit India.Fidelity.com, or our global site at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer, and whenever possible we accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099 for more information
Benefits Developed for You
From the little things that make every day better to those big-picture, life-changing tools. That’s exactly what you’ll get at Fidelity. We have an amazing package of benefits and programs designed to help you thrive both at and outside of work.
Insurance
Affordable and accessible healthcare benefits for you and your loved ones.
- Coverage of up to INR 300,000 for you along with your spouse/partner, with additional top-up options available
- Insurance covers for parents/in-laws made available at subsidized costs
- Personal accident insurance cover of six times your annual basic salary
- Life insurance cover of eight times your annual basic salary
Wellness
We invest in nurturing healthy habits and promoting overall wellness of our associates through three pillars – Physical, Emotional, and Financial wellness.
Parenting
To help you through the exciting yet demanding times of parenthood, avail of time off and other benefits such as childcare allowance and access to daycare.
Transport
You will have access to free transport services to and from work, subject to residing within our pre-defined boundary limits
Retirement
Finally, like the icing on the cake, we offer benefits that will help you contribute to and invest towards your retirement.
- National Pension System (NPS) offered at Fidelity:
- At Grade 6 and below, Fidelity will match your NPS contribution up to 5% of your basic salary
- At Grade 7 and above, Fidelity contributes 10% of your basic salary towards NPS as part of your compensation structure
- Avail of other statutory benefits such as EPF, VPF and Gratuity
Read more about our Benefits program.
Committed to Continuous Learning
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our associates to do the same, with an emphasis on developing skills that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options including online, in-person, and mentor driven solutions – as well as learning days and job shadow opportunities to expose you to new elements of our business to broaden your experience.
Ongoing Opportunities for Growth
- Free access to thousands of online training resources
- Internal clubs focused on trending topics and associate interests
- Ability to pursue online or in-person technical certifications
Read more about our Learning & Development program.
Connected to Our Communities
At every level of our organization, you’ll find people who are committed to doing their part to make the world a better place. We host events and conduct volunteering activities, encouraging associates across the organization to get involved and make an impact on the lives of people in the communities where we live and work.
Fidelity Cares
- Through our community relations program, we provide associates with several opportunities to actively volunteer and create an impact
- Host numerous company-wide volunteering and awareness events.
- Partner with a number of not-for-profit organizations to benefit our local communities
Year-Round Volunteer Opportunities
- Partner with schools and our not-for-profit organizations on financial literacy programs, career counselling, and online tutoring for students
- Teach employability skills to youth from low-income backgrounds, and conduct mock interviews to prepare them for corporate jobs
- Create joyful learning experiences for primary school children through the ‘Art in Education’ program
- Plant urban mini forests and participate in local cleanup efforts
Read more about our Fidelity Cares community relations program..
