Lead – Software Engineering
Bangalore, Karnataka
Job Description:
Job Title: Lead – Software Engineering
The Purpose of This Role
Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing.
The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Engineer who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, automation, automation, automation…!
The Value You Deliver
This is an exciting opportunity to join a passionate SRE team who are dedicated to providing a truly predictable customer experience. Under times of market volatility and high volumes, there is an increased expectation of a consistent service level. In Fidelity, we strive to meet this expectation by building reliability into our ecosystem. This will be achieved though defining & implementing practices in Resiliency Engineering, Automation, Observability & Chaos Testing while also engraining a proactive Culture that thinks reliability first design. Troubleshoot stack-wide engineering issues related to hardware, software, network, applications, and cloud service providers.
The Skills that are Key to this role
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Ability to automate with various scripting languages (Python, Shell scripting, etc…)
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Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef, …)
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Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
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Hands-on experience with container orchestration, preferably with Kubernetes
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Experience & Expertise in Performance Engineering
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Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc…)
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Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale
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Proven experience in maintaining scalability and resiliency of complex environment.
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Proven experience in implementing advanced observability practices and techniques at scale.
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Ability to triage, execute root cause analysis, and be decisive under pressure
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Experience managing and interpreting large datasets using query languages and visualization tools
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Proficient communication skills with an ability to reach both technical and non-technical audience
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Ability to learn new software, method and practices and bringing them to our developers
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Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships
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Proven experience performing chaos testing to build confidence in the system’s capability to withstand turbulent conditions in production
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Strong understanding in API testing tools (SoapUI, Postman, Soatest)
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Understanding of Agile Methodology
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Provide enterprise Cloud and Platform Engineering support for production and non-production environments and ability to participate in on-call rotation to provide solutions.
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Experience in Cloud development( AWS and Azure) and migration skills; Experience with building and operating highly resilient platforms in public cloud environments
Behavioral :
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Analytical Skills and Research capabilities
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Ability to evaluate and propose best-of-breed tools and engineering best-practices
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Deeply self-motivated with the ability to work independently, coordinating activities within cross-regional and multi-functional teams
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A passion for excellence, innovation, and teamwork; eager to learn and adapt every day
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Proven track record to quickly learn, adapt and thrive in a fast paced, dynamic and deadline driven environment
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Excellent Communication Skills
Preferred:
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Experience in Production Support on A
How Your Work Impacts the Organization
The SRE team comprises of a team of passionate experts dedicated to deriving and implementing site reliability practices across a number of key workstreams, including, Observability, Resiliency, Chaos Engineering and Operations.
You will have accountability for delivering strategic change across a diverse set of applications, technologies, and squads.
The Expertise We’re Looking For
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Bachelor’s degree in Computer science or any other discipline
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~5+ years of experience
Location: Bangalore
Shift timings: 11:00 am – 8:00pm
Certifications:
At Fidelity, building a better financial future— for everyone— is our mission. For the last 75+ years, our privately-held company has remained committed to supporting our clients throughout their lifelong financial journeys.
Our formula is simple: we support our team, and they support our customers. That culture begins with our employees, whose personal and professional growth is key to our collective success. In keeping with that legacy, our privately-held company offers associates career stability and security, while at the same time encouraging your professional exploration and growth. At Fidelity India, we are proud to continue that legacy. With offices in Bangalore and Chennai, our Indian branch is now celebrating 20 years as a Global Capability Center. To find out more, visit India.Fidelity.com, or our global site at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer, and whenever possible we accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099 for more information
Benefits Developed for You
From the little things that make every day better to those big-picture, life-changing tools. That’s exactly what you’ll get at Fidelity. We have an amazing package of benefits and programs designed to help you thrive both at and outside of work.
Insurance
Affordable and accessible healthcare benefits for you and your loved ones.
- Coverage of up to INR 300,000 for you along with your spouse/partner, with additional top-up options available
- Insurance covers for parents/in-laws made available at subsidized costs
- Personal accident insurance cover of six times your annual basic salary
- Life insurance cover of eight times your annual basic salary
Wellness
We invest in nurturing healthy habits and promoting overall wellness of our associates through three pillars – Physical, Emotional, and Financial wellness.
Parenting
To help you through the exciting yet demanding times of parenthood, avail of time off and other benefits such as childcare allowance and access to daycare.
Transport
You will have access to free transport services to and from work, subject to residing within our pre-defined boundary limits
Retirement
Finally, like the icing on the cake, we offer benefits that will help you contribute to and invest towards your retirement.
- National Pension System (NPS) offered at Fidelity:
- At Grade 6 and below, Fidelity will match your NPS contribution up to 5% of your basic salary
- At Grade 7 and above, Fidelity contributes 10% of your basic salary towards NPS as part of your compensation structure
- Avail of other statutory benefits such as EPF, VPF and Gratuity
Read more about our Benefits program.
Committed to Continuous Learning
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our associates to do the same, with an emphasis on developing skills that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options including online, in-person, and mentor driven solutions – as well as learning days and job shadow opportunities to expose you to new elements of our business to broaden your experience.
Ongoing Opportunities for Growth
- Free access to thousands of online training resources
- Internal clubs focused on trending topics and associate interests
- Ability to pursue online or in-person technical certifications
Read more about our Learning & Development program.
Connected to Our Communities
At every level of our organization, you’ll find people who are committed to doing their part to make the world a better place. We host events and conduct volunteering activities, encouraging associates across the organization to get involved and make an impact on the lives of people in the communities where we live and work.
Fidelity Cares
- Through our community relations program, we provide associates with several opportunities to actively volunteer and create an impact
- Host numerous company-wide volunteering and awareness events.
- Partner with a number of not-for-profit organizations to benefit our local communities
Year-Round Volunteer Opportunities
- Partner with schools and our not-for-profit organizations on financial literacy programs, career counselling, and online tutoring for students
- Teach employability skills to youth from low-income backgrounds, and conduct mock interviews to prepare them for corporate jobs
- Create joyful learning experiences for primary school children through the ‘Art in Education’ program
- Plant urban mini forests and participate in local cleanup efforts
Read more about our Fidelity Cares community relations program..
